SHIPPING POLICY
I just placed an order, when will it ship ?
Please allow 3 - 7 business days of processing and production time for your order to ship out.
What’s the shipping policy?
- Standard shipping:E-packet or other shipping available(14~30 days)
①Free shipping to New Zealand, Australia, The United Kingdom, Canada, the United States;
②$5.99 or free shipping over $50 to Singapore, Japan, Germany, Italy, France, Switzerland, Spain and others
Provide tracking information within 5 days after loading.
- Express shipping
Express shipping will take extra charge,please contact us before order if you need.We will modify the cost depends on the products and your location.
Note: We have American warehouses for some products, so the delivery time will be 2~4days if you are in USA for some products.We will email you the details when you place the order.
Because of the COVID-19, there may be some delay for shipping.
How do l know that my order has been successfully submitted?
You will receive an email confirmation containing the Order Number and details of your purchase.
I would like to change my items ordered. What should I do?
Amending your order is allowed on or before 11:00pm (PDT.-7 GMT) on the same day from the order being placed.You may contact us via customerservice@scoyhome.com to request for change
What are your payment options?
We now support PayPal, MasterCard, Visa, American Express, and Discover.
How can I track my order?
A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.
ls ordering online secure?
Yes. We take the utmost care with the information that you provide us when placing an order through our online store (or through any other means). The server that hosts our store encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.
Is it safe to use my credit card on your website?
To ensure a safe payment procedure, our website uses credit card processor for a reliable and secure internet payment gateway, keeping all data encrypted with AES-256